The University of
Waterloo Point of Sale System (WATPOS) was originally developed by the University's
Information Systems Development Group and is now supported and exclusively marketed by
Waterloo Information Systems Limited. WATPOS provides both Point of Sale and
Backroom functions for a store environment. The Point of Sale portion runs on
virtually any platform that affords browser
based access with a touch screen display integrated with
scanner, keyboard, card reader and receipt printer that provides sale transactions, returns, voids, payments on account, and etc. The Backroom
portion runs on virtually any platform that affords browser
based access, and provides reporting, data-transfer, and support
functions for the Point of Sale devices.
Server: Open Systems
- UNIX; AIX, Solaris
- Windows Server
- Linux; Redhat
WISL Software Modules
WISL Register Software|
Third Party Software
- IBMs UniVerse DBMS or other
- AccuSofts terminal emulation
There are a number of
backroom procedures including the setting of various register parameters, maintenance of
plu, department and other files, system interfaces and reporting that are grouped together
in the WATPOS Backroom.
Summary of Features
- On-line parameter updating and
- Custom receipt (slip) design
- Discounting by item, department
- Multiple tenders in one
- Up to 3 levels of taxation with
- On-line product inquiry
- Entry of line items by keyword
- A wide range of reports and
- Multistore capabilities
Available Optional Software Modules
WISL Transaction Based
Lottery(TBL) consists of embellishments to existing register functions and interactive
facilities that provide the capability to conduct transaction based lotteries. The ability
to offer entry into a lottery based upon transaction attributes presents promotional
opportunities and encourages return visits to the store.
WISL Transaction Based Lottery|
WISL Price Checker
consists of inquiry software running on specialized inquiry devices and accessing the
retail management data base and advertising material.
- WISL Price Checker Feature
Specialized inquiry devices
provide the platform for offering price checking and other targeted inquiry features
directly to store customers. The benefits are more responsive customer service and a
reduction in store staff requirements for handling such inquiries.
- WISL On Account
has developed the infrastructure to integrate on account
processing into WATPOS.
Initiated by specifying a specific tender type, the customer ID is prompted and
an invoice record is generated.
Upon completion of the transaction the invoice is sent to a
printer or if WISL eREP is installed the invoice may be directly e-mailed.
Payment may also be processed through WATPOS, initiated upon receipt of
a cheque the invoice number(s) are prompted and the total reconciled as part of
generating a payment transaction.
has developed the infrastructure to integrate internet based
content into WATPOS. Electronic content may be initiated
at the register with payment handled through the facilities of WATPOS. Currently
the following services have been integrated:
- WISL Electronic
Content Integration Feature
has developed the infrastructure to interface with a third
party e-Store. Transactional update of WISL supported
data bases is handled together with a capability to generate and transmit
transaction related e-mails.
- WISL e-Store
has developed the infrastructure to manage a customer loyalty
program within the framework of WATPOS. The salient features are:
- WISL Customer
Loyalty Management Feature
Loyalty points may be
assigned on various parameters including store, department, class, subclass,
SKU, time, date.
Loyalty points may be
assigned based on different tender types (ie - reward customers for paying
with cash, debit card, or Institution Card vs. credit card)
Customers may perform
balance inquiry at POS or via the internet.
database is populated from Institution provided data (name, ID, PIN).
Controls are in place
to prevent "stockpile" of points over time.
Customers earn or
redeem points at specified external vendors.
The following is a
typical sequence of prompts at in WATPOS for each transaction:
"Are you a member of
the loyalty program?" Yes/No
If Yes, customer data
is entered and points are earned according to the system setup.
If No, "Would you
like to join?" Yes/No
If Yes, account is
activated by cashier, otherwise transaction continues
At the end of each
transaction, WATPOS will prompt "Do you want to redeem some points"? Yes/No
The receipt reports
the customer's points balance at each transaction
In the case where a
customer has declined to join the program, the receipt prints the number of
points that COULD HAVE been earned through the program.
Customers may earn
points without having their program ID Card present
Customers must have
their program ID Card or other photo ID in order to redeem points
Customers can change
their email address online as well as opt in and out of receiving
communications from the program.
Institution card and interfaces exist, the points balance will be stored as
an alternate balance on the Institution card, as well as in WATPOS. The
Institution card balance will be the actual balance
All transactions and points rules will use the balance per the Institution card
If the interface is down, points from transactions will be held in an offline file until the
interface is back up at which point the offline transactions will be
emails will be sent alerting of the offline transactions and when the offline transactions have