|UNIX; AIX, Solaris|
Workstation: Text or GUI apps, anything that runs AccuTerm terminal emulation ; text only apps, dumb terminal that emulates industry standard term types
|Various dumb terminals|
|IBMs UniVerse DBMS|
|AccuSofts terminal emulation package AccuTerm|
|A telephone call from a customer initiates the transaction. The order clerk first establishes the identity of the customer by accessing or creating a customer record.|
|The order clerk then solicits the order items and records them in the order list.|
|After completion of the order list the order clerk requests method of payment information. If WISL BA is implemented, a credit pre-authorization may be performed upon provision of a credit card number by the customer.|
|A pick list is printed upon completion of the telephone transaction. The pick list is used as the control document to pick the items from inventory.|
|Following the picking process, the bill of lading/invoice is generated from WISL TOG and used as input to point of sale. If some items ordered are not in stock a back-order may be established through the WISL TOG data entry routine and a pick list will be generated when inventory is available.|
Summary of Features
|Uses internal and/or external customer databases|
Allows multiple inventory databases
Automatic generation of documents
Interfaces with Point of Sale systems.
Integrated with WISLs WATPOS Point of Sale and WISL Bank Authorization
The WISL TOG Shipping Web Services Integration module(TWSI) integrates the web services of various carriers into the order fulfillment process of WISL TOG. This module allows for the assignment of PINs or tracking numbers and creation of shipping labels for specified carriers.
In WISL TOG, when the shipping option is chosen, a page displaying all the orders that are currently at the shipping stage of the order fulfillment is presented. Once an order is chosen, the programmed business rules will identify which carrier should be chosen to ship the order, but the ability to override this and choose another carrier, if one exists, is also available. The number of pieces and the weight of each piece must be entered. Other optional fields that may be entered include such things as declared value. When shipped, the web service(s) of the carrier are invoked to obtain a PIN or tracking number and the appropriate shipping labels. The PIN or tracking number is stored on the TOG order and the order is removed from the "to be shipped" list.
All the error handling afforded by the carrier's web services are built into the shipping procedure. For instance if the web service identifies that the postal code is invalid or that the address is not one to which the carrier delivers, the user will be made aware of the issue and given the chance to either rectify the data causing the error or choose another carrier for the order.